FAQ


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FAQ


Where is the food prepared?

Our food is produced in commercial kitchen spaces that are health department certified.

Where do you get your ingredients?

All ingredients are organic, and it is our mission to source locally whenever possible.  If you see us at the farmer's market, make sure to say hello!

Where do you deliver to?

We deliver to addresses within Center City Philadelphia.  If you are unsure if you are within our delivery area, please contact us.

Can i purchase baby bento at any retail locations?

Not yet!  We are currently working towards offering Baby Bento at retail locations.  If you would like to see our products at a specific location, please use our form to submit your request and we will contact the business.

Are there any pick up locations available?

We are also working toward having local businesses act as pick up points, much like the CSA model, and will hopefully have more information on this option in the near future.

Do you offer vegan or vegetarian options?

Yes!  Please contact us to modify your order to meet your child's dietary requirements.

How is my order delivered?

Your order will be delivered in an insulated branded cooler bag for your convenience and, because of the perishable nature of the products, someone must be home to receive the order.  We would be happy to deliver to your office or a neighbor.  Please return your bag in exchange for your new order at your next delivery date.  Branded insulated bags will be available for purchase in the near future.  

How do i store my order?

We recommend that orders be refrigerated until they are ready to be consumed.  First Foods and Spooners can be stored in the refrigerator for up to 3 days.  Pinchers, Forkers, and Lunch Bunch meals can be stored in the refrigerator for up to 5 days.  As always, food is perishable and we encourage you to use your discretion. 

how is my order packaged?  is the packaging microwavable?

Your orders will be packaged in containers that are eco-friendly.  These containers are made from up to 100% post-consumer recycled content and, therefore, are not microwave safe.  These containers are reusable!  In an effort to keep this project green, please be sure to recycle the packaging if you choose to dispose of it.

What are the portion sizes?

First Foods and Spooner purees are packaged in 4 oz portions.  Pinchers and Forkers are packaged in a 13 oz three compartment, bento style container.  Pincher foods will be bite sized where applicable.

Do you offer subscription services?  What about a discount for siblings?

First Foods and Lunch Bunch are subscription based services.  All other ordering is a la carte.  If you would like to order 5 days (or more) worth of meals weekly or if you are ordering for two (or more) children, please contact us for codes to use at checkout!

What is "Lunch Bunch"?

The Lunch Bunch plan is a weekly service that provides five bento-style lunches for preschool and school aged children.  We recommend that you fill out our form when ordering Lunch Bunch for the first time to alert us of any dietary restrictions, preferences, and/or allergies, as this plan does not offer a weekly menu to choose from.

do you offer lunch bunch to any preschools?

We currently deliver to Mi Casita twice weekly with Lunch Bunch orders!  If you would like your child's school to offer Baby Bento, please contact us.